Data Privacy

Responsible:

SRV Licht- & Tonanlagen
Brocksfeld 3
27313 Dörverden
Germany

Managing Director: Stefan Rast
Tel.: + 49 (0) 4234 942 777
Email.: info@voice-acoustic.de

Version: May 2018

Basic information for data processing

We attach the greatest importance to the protection of your data entrusted to us. The collection, processing and use of personal data is subject to the provisions of current legislation and data protection regulation (GDPR). This privacy statement explains the type, scope and purpose of the processing of personal data within our website and other processing systems, functions and content (hereinafter jointly referred to as "website"). This privacy statement is applicable regardless of the domains, systems, platforms and devices (for example, desktop or mobile) upon which the website is accessed.

  • Terminology used, such as "personal data" or its "processing” refers to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).
  • The users' personal data processed within the framework of this website includes inventory data (such as names and addresses of customers), contract data (e.g. Services used, names of agents, payment information), usage data (for example, the pages visited on our website, interest in our products), and content data (for example, entries in the contact form).
  • The term "users" includes all categories of people affected by the data processing. They include our business partners, customers, interested parties and other visitors to our website. Terminology used such as "users" is to be understood as gender-neutral.

We only process users’ personal data in compliance with the relevant data protection regulations. This means that the users’ data will be processed only if there is legal permission, i.e. in particular if

  • the data processing is necessary or is a legal requirement for the provision of our services within the scope of the agreement (e.g. processing of orders) and online services,
  • informed consent has been given by the user,
  • and for our legitimate interests (i.e., interest in the analysis, optimisation and economic operation and security of our website within the meaning of Art.6, para. 1 lit. f. GDPR), particularly in the range measurement, creation of profiles for advertising and marketing purposes, as well as collection of access data and use of third party services.

We would like to point out that the legal basis of the consent Art. 6 para. 1, lit. a and Art. 7 GDPR, the legal basis for the processing and implementation services in order to fulfil our contractual measures Art. 6 para. 1, lit. b. GDPR, the legal basis for the processing in order to fulfil our legal obligations Art. 6 para. a, lit. c GDPR and the legal basis for the processing to protect our legitimate interests is Art. 6, para. 1 lit. f. GDPR.

Contact

When contacting us (via the contact form or E-mail), the information of the user to edit the contact request and their settlement is processed in accordance with Art. 6 para. 1 lit. b GDPR.

Disclosure of data to third parties and third-party suppliers

Disclosure of data to third parties only takes place within the framework of the legal guidelines. We give the data of users to third parties only if required, for example, on the basis of Art. 6 para. 1 lit. b. GDPR for contractual purposes or on the basis of legitimate interests according to Art. 6 para. 1 lit. f. GDPR for economic and effective operation of our business activities.

If we use subcontractors in order to provide our services, we will take appropriate legal measures and appropriate technical and organisational measures for the protection of personal data in accordance with the relevant statutory provisions.

In as far as content, tools or other resources from other suppliers (hereinafter jointly referred to as "third parties") can be used within the scope of this privacy statement, and their named location is in a third country, it is assumed that a data transfer takes place in the country of domicile of the third party. Third countries are understood to be countries in which the GDPR is not a directly applicable law, that is, in principle, countries outside the EU or the European Economic Area. The transfer of data to third countries is carried out if an adequate level of protection for the data, a user consent or other legal permission is present.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

Server log files

The provider of the website automatically collects and stores information in server log files which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP-Adress

This data is not merged with other data sources. Data processing is based on Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our website more user-friendly, effective and secure.

Some cookies are "session cookies." Such cookies are deleted automatically at the end of your browser session. However, other cookies will remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

You can use a modern web browser to monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are automatically deleted when the program is closed. Deactivation of cookies may result in limited functionality of our website.

The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you (e.g. shopping basket), takes place on the basis of Art. 6 para. 1 lit. b GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this data protection declaration.

Integration of services and content of third parties

The following diagram provides an overview of third-party vendors and their content, along with links to their respective privacy statements, which contain further information about the processing of data and, in some cases already mentioned here, the prevention options (so-called opt-out):

Google Fonts

External fonts from  Google, Inc., https://www.google.com/fonts („Google Fonts“). The integration of the Google fonts is done by a server call by Google (usually in the USA). Privacy Statement: https://www.google.com/policies/privacy, Opt-Out: https://www.google.com/settings/ads.

Google Maps

Maps of the service "Google Maps" of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Statement: https://www.google.com/policies/privacy, Opt-Out: https://www.google.com/settings/ads.

Youtube

Our website uses for the integration of videos the provider YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Normally your IP address is already sent to YouTube and cookies are installed on your computer when you visit a page with embedded videos. However, we have included our YouTube videos in the enhanced privacy mode (in which case YouTube will still contact Google's Double Click service, but Google's privacy policy does not evaluate personal information). As a result, YouTube no longer stores information about visitors unless they watch the video. When you click on the video, your IP address will be transmitted to YouTube and YouTube will know that you have watched the video. If you are logged in to YouTube, this information will also be associated with your user account (you can prevent this by logging out before viewing the video on YouTube). We have no knowledge of and no influence on the possible collection and use of your data by YouTube. For more information, please see YouTube's privacy policy at https://www.google.com/policies/privacy, Opt-Out: https://www.google.com/settings/ads.

Newsletter

If you would like to subscribe to the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use these data exclusively for the dispatch of the requested information and do not pass them on to third parties. By subscribing to our newsletter, you agree to the receipt and the described procedures and confirm that you have completed the 16th year.

Content of the newsletter: We send out newsletters, E-mails and other electronic notifications with advertising information (hereinafter referred to as the "newsletter") only with the consent of the recipient or legal permission. In addition, our newsletters contain information on our products, offers, promotions, events and our brand.

Double-opt-in and logging: The registration for our newsletter occurs in a so-called double-opt-in procedure. Thus, after you have registered, you will receive an email asking you, to confirm your registration This confirmation is necessary so that no one can register, with foreign email addresses. Registrations for the newsletter are logged, to be able to prove the registration process, according to the legal requirements. This includes the storage of the logon and confirmation date, as well as the IP address.

Termination/Cancellation – you can cancel receipt of our newsletter at any time, i.e. revoke your consent. You can also find a link to cancel the newsletter at the end of each newsletter.

Rights of the user: Information, correction and deletion

Users have the right to request, free of charge, to receive information about the personal data we have stored about them. In addition, users have the right to correction of incorrect data, restriction of the processing and deletion of their personal data, if applicable, to assert their right to data portability and, in the case of the acceptance of unlawful data processing, file a complaint with the responsible supervisory authority. Users may also, in principle, revoke consent with effect for the future.

Deletion of data

Data stored by us is deleted as soon as it is no longer required for its intended purpose and its deletion does not contravene any statutory retention obligations. If the user’s data cannot be deleted because it is necessary for other legally permitted purposes, its processing is restricted. In other words, the data is secured and cannot be used for other purposes. This applies, for example, to data of users which must be kept for commercial or tax reasons.

Right of objection

Users can object to the future processing of their personal data in accordance with the statutory requirements at any time. The objection may be in particular against processing for the purposes of direct marketing.